Free Delivery with Tiny Mile
Now available in Charlotte, NC
Save yourself a trip across town
Send gifts to friends or family
For a special occasion or just because, let us help deliver a smile.
Courier documents to colleagues
We'll courier your office needs to keep your business working.
Deliver local goods to locals
We're here to help small businesses get local wares to their biggest fans.
Delivery Area
How it works
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Submit a request for delivery
Review package guidelines, enter sender and recipient info, and confirm that we can serve your delivery request.
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Put your package in the robot
When the robot arrives, the sender will use the provided app to open its lid, place their package in the compartment and send the robot on its way.
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Follow the robot’s journey
Both sender and recipient can use the app to track the robot’s progress through town.
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Recipient collects package from robot
When the robot arrives, the recipient will use the provided app to open its lid, collect their package from the compartment and send the robot on its way.
Try free robot delivery today!
Frequently Asked Questions
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What can I send?
keyboard_arrow_downIn short, you can ship almost anything as long as it can fit in the robot, and isn’t a prohibited item.
Guidelines on the robot’s compartment limitations and prohibited items must be reviewed and agreed to by the user during the delivery request process.
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Why is this service free?
keyboard_arrow_downTiny Mile is actively collaborating with community sponsors to offer this service. We believe in creating community-based solutions that can improve neighborhoods and enhance the lives of those who call them home.
That means finding new, inventive ways to connect with people, to support local businesses, and to save our neighbors time and money, in a sustainable, eco-friendly way. We’ve sought community sponsors that share our ambitions for your community, and developed partnerships to make this possible.
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What’s the catch?
keyboard_arrow_downTo start, there are a few limitations and one catch.
The Limitations: This service is limited to Uptown Charlotte, NC, and it is ASAP on a first come-first served basis. This means that deliveries cannot be scheduled in advance.
The service is open to anyone, including local businesses. Since there are so many great local businesses in Charlotte, we will be leaving it up to you to coordinate the use of this service with your favorite merchants.
The Catch: After you’ve completed your delivery, we ask that you consider taking a minute to answer a short survey that will help us make our service even better. If you enjoyed delivering with Tiny Mile, we hope you will share it with your neighbors!
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What if someone vandalizes the robot or steals my package?
keyboard_arrow_downThe people of Charlotte have been overwhelmingly welcoming and there continues to be far more people willing to help a robot out than cause one harm.
Both pilots and dispatchers are trained to exercise precaution, and remain vigilant over the course of the delivery in order to prevent accidents or theft.
In the extremely unlikely case of theft, Tiny Mile will work with senders to help recoup the cost of the stolen item. We do not recommend sending irreplaceable items.
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What do you mean by "robots are operated by human drivers"?
keyboard_arrow_downTiny Mile robots are controlled by human drivers. These pilots are carefully assessed, trained, and monitored in order to provide quality service, as well as keep our community safe.